ViiMed
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Previous incidents

August 2022
August 30, 2022
Downtime

QA Provider Frontend, QA Patient Frontend, QA Backend, and 1 other service are down

QA Backend went down.

Resolved · 30 Aug at 09:59am EDT
August 28, 2022
Downtime

viimed.com, QA Provider Frontend, QA Patient Frontend, and 1 other service are down

viimed.com went down.

Resolved · 29 Aug at 12:04pm EDT
August 26, 2022
Downtime

viimed.com, QA Provider Frontend, QA Patient Frontend, and 1 other service are down

QA Provider Frontend and QA Patient Frontend went down.

Resolved · 26 Aug at 11:27am EDT
August 25, 2022
Downtime

QA Provider Frontend and QA Patient Frontend are down

QA Provider Frontend and QA Patient Frontend went down.

Resolved · 25 Aug at 03:18pm EDT
August 23, 2022
Downtime

Dev Patient Frontend, QA Provider Frontend, QA Patient Frontend, RC Provider Frontend, RC Patient Frontend, PyPI Repository, NPM Repository, ViiMed Container Image Registry, Partner Container Image Registry, Repository Service, and 8 other services are down

PyPI Repository, NPM Repository, ViiMed Container Image Registry, and 2 other resources went down.

Resolved · 24 Aug at 09:51am EDT
August 22, 2022
Downtime

QA Provider Frontend and QA Patient Frontend are down

QA Provider Frontend and QA Patient Frontend went down.

Resolved · 22 Aug at 06:28pm EDT
August 19, 2022
Downtime

Dev Provider Frontend, Dev Patient Frontend, Dev Backend, and 1 other service are down

Dev Provider Frontend, Dev Patient Frontend, and Dev Backend went down.

Resolved · 21 Aug at 11:26am EDT
August 16, 2022
Downtime

Dev Provider Frontend, Dev Patient Frontend, Dev Backend, QA Provider Frontend, QA Patient Frontend, and 3 other services are down

Dev Provider Frontend, Dev Patient Frontend, and Dev Backend went down.

Resolved · 17 Aug at 01:43pm EDT
August 15, 2022
Downtime

Dev Provider Frontend, Dev Patient Frontend, Dev Backend, and 1 other service are down

Dev Provider Frontend, Dev Patient Frontend, and Dev Backend went down.

Resolved · 15 Aug at 07:06pm EDT
August 12, 2022
Downtime

Dev Provider Frontend, Dev Patient Frontend, RC Provider Frontend, RC Patient Frontend, RC Backend, and 3 other services are down

RC Provider Frontend, RC Patient Frontend, and RC Backend went down.

Resolved · 12 Aug at 02:54pm EDT
August 10, 2022
Downtime

QA Provider Frontend, QA Patient Frontend, RC Provider Frontend, RC Patient Frontend, RC Backend, and 3 other services are down

QA Provider Frontend and QA Patient Frontend went down.

Resolved · 10 Aug at 03:59pm EDT
August 08, 2022
Downtime

Dev Provider Frontend, Dev Patient Frontend, Dev Backend, QA Patient Frontend, QA Backend, and 3 other services are down

QA Patient Frontend went down.

Resolved · 9 Aug at 03:09pm EDT
August 05, 2022
Downtime

Dev Backend, QA Backend, Build Backend, RC Backend, Staging Backend, and 3 other services are down

Dev Backend, QA Backend, Build Backend, and 2 other resources went down.

Resolved · 5 Aug at 10:22am EDT
August 02, 2022
Downtime

RC Provider Frontend and RC Patient Frontend are down

RC Provider Frontend and RC Patient Frontend went down.

Resolved · 2 Aug at 04:23pm EDT
July 2022
July 29, 2022
Downtime

QA Provider Frontend and QA Patient Frontend are down

QA Provider Frontend and QA Patient Frontend went down.

Resolved · 29 Jul at 01:33pm EDT
July 27, 2022
Downtime

Dev Provider Frontend, Dev Patient Frontend, Dev Backend, and 1 other service are down

Dev Provider Frontend, Dev Patient Frontend, and Dev Backend went down.

Resolved · 27 Jul at 03:54pm EDT
July 25, 2022
Downtime

Dev Provider Frontend, Dev Backend, QA Provider Frontend, QA Patient Frontend, and 2 other services are down

QA Patient Frontend went down.

Resolved · 25 Jul at 05:08pm EDT
July 21, 2022
Downtime

Dev Provider Frontend, Dev Patient Frontend, Dev Backend, QA Backend, and 2 other services are down

Dev Provider Frontend, Dev Patient Frontend, and Dev Backend went down.

Resolved · 22 Jul at 01:20pm EDT
July 20, 2022
Downtime

QA Provider Frontend and QA Patient Frontend are down

QA Provider Frontend and QA Patient Frontend went down.

Resolved · 20 Jul at 01:28pm EDT
July 18, 2022
Downtime

viimed.com is down

viimed.com went down.

Resolved · 18 Jul at 10:31am EDT
July 15, 2022
Downtime

QA Provider Frontend and QA Patient Frontend are down

QA Provider Frontend and QA Patient Frontend went down.

Resolved · 15 Jul at 09:53am EDT
July 14, 2022
Downtime

QA Backend is down

QA Backend went down.

Resolved · 14 Jul at 02:10pm EDT
July 13, 2022
Downtime

Dev Provider Frontend and RC Backend are down

Dev Provider Frontend went down.

Resolved · 13 Jul at 04:00pm EDT
July 11, 2022
Downtime

Dev Provider Frontend, Dev Patient Frontend, Dev Backend, QA Provider Frontend, QA Patient Frontend, and 3 other services are down

QA Provider Frontend and QA Patient Frontend went down.

Resolved · 11 Jul at 01:55pm EDT
July 04, 2022
Downtime

Dev Provider Frontend, Dev Patient Frontend, QA Provider Frontend, QA Patient Frontend, and 2 other services are down

Dev Provider Frontend and Dev Patient Frontend went down.

Resolved · 5 Jul at 02:23pm EDT
June 2022
June 28, 2022
Downtime

Dev Provider Frontend, Dev Patient Frontend, QA Provider Frontend, QA Patient Frontend, QA Backend, RC Provider Frontend, RC Patient Frontend, RC Backend, and 6 other services are down

Dev Provider Frontend and Dev Patient Frontend went down.

Resolved · 4 Jul at 06:05pm EDT
June 27, 2022
Downtime

RC Provider Frontend, RC Patient Frontend, RC Backend, and 1 other service are down

RC Backend went down.

Resolved · 27 Jun at 05:41pm EDT
June 22, 2022
Downtime

Dev Provider Frontend, Dev Patient Frontend, Dev Backend, QA Provider Frontend, QA Patient Frontend, QA Backend, and 4 other services are down

QA Backend went down.

Resolved · 23 Jun at 10:47am EDT
June 21, 2022
Downtime

Dev Provider Frontend, Dev Patient Frontend, Dev Backend, QA Provider Frontend, QA Patient Frontend, and 3 other services are down

Dev Provider Frontend and Dev Patient Frontend went down.

Resolved · 21 Jun at 03:07pm EDT
June 16, 2022
Downtime

Dev Provider Frontend, Dev Patient Frontend, Dev Backend, QA Provider Frontend, QA Patient Frontend, QA Backend, and 4 other services are down

Dev Provider Frontend, Dev Patient Frontend, and Dev Backend went down.

Resolved · 20 Jun at 11:24am EDT
June 15, 2022
Downtime

Dev Provider Frontend, Dev Patient Frontend, Dev Backend, QA Provider Frontend, QA Patient Frontend, QA Backend, RC Provider Frontend, RC Backend, and 6 other services are down

Dev Provider Frontend and Dev Patient Frontend went down.

Resolved · 15 Jun at 06:11pm EDT
Maintenance

Update staging to latest rc

The latest release candidate is approved for release by QA. Hold on to your butts!

Completed · 15 Jun at 06:29pm EDT
June 14, 2022
Downtime

Dev Provider Frontend, Dev Patient Frontend, RC Provider Frontend, RC Patient Frontend, and 2 other services are down

Dev Provider Frontend and Dev Patient Frontend went down.

Resolved · 14 Jun at 07:04pm EDT
June 10, 2022
Maintenance

Vault Networking Rejig

The vault site is in need of some networking changes, and will be unavailable while virtual network cables are rearranged.

Completed · 10 Jun at 10:23am EDT
June 09, 2022
Downtime

Dev Provider Frontend, Dev Patient Frontend, Dev Backend, QA Backend, RC Provider Frontend, RC Patient Frontend, RC Backend, and 5 other services are down

Dev Provider Frontend, Dev Patient Frontend, and Dev Backend went down.

Resolved · 13 Jun at 04:34pm EDT
June 07, 2022
Downtime

Dev Provider Frontend, Dev Patient Frontend, Dev Backend, and 1 other service are down

Dev Provider Frontend and Dev Patient Frontend went down.

Resolved · 7 Jun at 03:50pm EDT
June 06, 2022
Downtime

Dev Provider Frontend, Dev Patient Frontend, QA Provider Frontend, QA Patient Frontend, QA Backend, and 3 other services are down

QA Provider Frontend and QA Patient Frontend went down.

Resolved · 6 Jun at 03:24pm EDT
June 03, 2022
Downtime

Dev Provider Frontend, Dev Patient Frontend, Dev Backend, and 1 other service are down

Dev Provider Frontend, Dev Patient Frontend, and Dev Backend went down.

Resolved · 3 Jun at 06:20pm EDT
June 02, 2022
Downtime

Staging Provider UI Inaccessible

The latest platform release is raising an error and crashing when users log in. Engineers have been notified.

Resolved · 3 Jun at 10:20am EDT
Maintenance

Staging site update

Deploying version 5.1.3.0 to staging (woot)!

No downtime expected, but there's always a chance.

Completed · 2 Jun at 08:05pm EDT