ViiMed
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Previous incidents

July 2022
July 29, 2022
Downtime

QA Provider Frontend and QA Patient Frontend are down

QA Provider Frontend and QA Patient Frontend went down.

Resolved · 29 Jul at 01:33pm EDT
July 27, 2022
Downtime

Dev Provider Frontend, Dev Patient Frontend, and 1 other service are down

Dev Provider Frontend, Dev Patient Frontend, and Dev Backend went down.

Resolved · 27 Jul at 03:54pm EDT
July 25, 2022
Downtime

Dev Provider Frontend, Dev Backend, and 2 other services are down

QA Patient Frontend went down.

Resolved · 25 Jul at 05:08pm EDT
July 21, 2022
Downtime

Dev Provider Frontend, Dev Patient Frontend, and 2 other services are down

Dev Provider Frontend, Dev Patient Frontend, and Dev Backend went down.

Resolved · 22 Jul at 01:20pm EDT
July 20, 2022
Downtime

QA Provider Frontend and QA Patient Frontend are down

QA Provider Frontend and QA Patient Frontend went down.

Resolved · 20 Jul at 01:28pm EDT
July 18, 2022
Downtime

viimed.com is down

viimed.com went down.

Resolved · 18 Jul at 10:31am EDT
July 15, 2022
Downtime

QA Provider Frontend and QA Patient Frontend are down

QA Provider Frontend and QA Patient Frontend went down.

Resolved · 15 Jul at 09:53am EDT
July 14, 2022
Downtime

QA Backend is down

QA Backend went down.

Resolved · 14 Jul at 02:10pm EDT
July 13, 2022
Downtime

Dev Provider Frontend and RC Backend are down

Dev Provider Frontend went down.

Resolved · 13 Jul at 04:00pm EDT
July 11, 2022
Downtime

Dev Provider Frontend, Dev Patient Frontend, and 3 other services are down

QA Provider Frontend and QA Patient Frontend went down.

Resolved · 11 Jul at 01:55pm EDT
July 04, 2022
Downtime

Dev Provider Frontend, Dev Patient Frontend, and 2 other services are down

Dev Provider Frontend and Dev Patient Frontend went down.

Resolved · 5 Jul at 02:23pm EDT
June 2022
June 28, 2022
Downtime

Dev Provider Frontend, Dev Patient Frontend, and 6 other services are down

Dev Provider Frontend and Dev Patient Frontend went down.

Resolved · 4 Jul at 06:05pm EDT
June 27, 2022
Downtime

RC Provider Frontend, RC Patient Frontend, and 1 other service are down

RC Backend went down.

Resolved · 27 Jun at 05:41pm EDT
June 22, 2022
Downtime

Dev Provider Frontend, Dev Patient Frontend, and 4 other services are down

QA Backend went down.

Resolved · 23 Jun at 10:47am EDT
June 21, 2022
Downtime

Dev Provider Frontend, Dev Patient Frontend, and 3 other services are down

Dev Provider Frontend and Dev Patient Frontend went down.

Resolved · 21 Jun at 03:07pm EDT
June 16, 2022
Downtime

Dev Provider Frontend, Dev Patient Frontend, and 4 other services are down

Dev Provider Frontend, Dev Patient Frontend, and Dev Backend went down.

Resolved · 20 Jun at 11:24am EDT
June 15, 2022
Downtime

Dev Provider Frontend, Dev Patient Frontend, and 6 other services are down

Dev Provider Frontend and Dev Patient Frontend went down.

Resolved · 15 Jun at 06:11pm EDT
Maintenance

Update staging to latest rc

The latest release candidate is approved for release by QA. Hold on to your butts!

Completed · 15 Jun at 06:29pm EDT
June 14, 2022
Downtime

Dev Provider Frontend, Dev Patient Frontend, and 2 other services are down

Dev Provider Frontend and Dev Patient Frontend went down.

Resolved · 14 Jun at 07:04pm EDT
June 10, 2022
Maintenance

Vault Networking Rejig

The vault site is in need of some networking changes, and will be unavailable while virtual network cables are rearranged.

Completed · 10 Jun at 10:23am EDT
June 09, 2022
Downtime

Dev Provider Frontend, Dev Patient Frontend, and 5 other services are down

Dev Provider Frontend, Dev Patient Frontend, and Dev Backend went down.

Resolved · 13 Jun at 04:34pm EDT
June 07, 2022
Downtime

Dev Provider Frontend, Dev Patient Frontend, and 1 other service are down

Dev Provider Frontend and Dev Patient Frontend went down.

Resolved · 7 Jun at 03:50pm EDT
June 06, 2022
Downtime

Dev Provider Frontend, Dev Patient Frontend, and 3 other services are down

QA Provider Frontend and QA Patient Frontend went down.

Resolved · 6 Jun at 03:24pm EDT
June 03, 2022
Downtime

Dev Provider Frontend, Dev Patient Frontend, and 1 other service are down

Dev Provider Frontend, Dev Patient Frontend, and Dev Backend went down.

Resolved · 3 Jun at 06:20pm EDT
June 02, 2022
Downtime

Staging Provider UI Inaccessible

The latest platform release is raising an error and crashing when users log in. Engineers have been notified.

Resolved · 3 Jun at 10:20am EDT
Maintenance

Staging site update

Deploying version 5.1.3.0 to staging (woot)!

No downtime expected, but there's always a chance.

Completed · 2 Jun at 08:05pm EDT
May 2022
May 31, 2022
Downtime

Dev Provider Frontend, Dev Patient Frontend, and 2 other services are down

Dev Provider Frontend and Dev Patient Frontend went down.

Resolved · 1 Jun at 01:06pm EDT
Downtime

Dev Provider Frontend, Dev Patient Frontend, and 10 other services are down

RC Patient Frontend, PyPI Repository, NPM Repository, and 3 other resources went down.

Resolved · 31 May at 05:51pm EDT
May 26, 2022
Downtime

QA Provider Frontend and QA Patient Frontend are down

QA Provider Frontend and QA Patient Frontend went down.

Resolved · 26 May at 09:55am EDT
May 23, 2022
Downtime

RC Provider Frontend is down

RC Provider Frontend went down.

Resolved · 23 May at 04:59pm EDT
May 17, 2022
Downtime

Dev Patient Frontend is down

Dev Patient Frontend went down.

Resolved · 17 May at 05:05pm EDT
May 16, 2022
Downtime

Dev Provider Frontend, Dev Patient Frontend, and 1 other service are down

Dev Provider Frontend, Dev Patient Frontend, and Dev Backend went down.

Resolved · 16 May at 05:03pm EDT
May 12, 2022
Downtime

Dev Provider Frontend, QA Patient Frontend, and 1 other service are down

Dev Provider Frontend went down.

Resolved · 12 May at 03:11pm EDT
Maintenance

More RC image testing

Entrypoint differences between the two frontend images are causing problems for partners, but since fixing the entrypoint may result in broken containers, the rc site is entering maintenance mode for an hour or so.

Completed · 12 May at 11:00am EDT
May 11, 2022
Downtime

RC Backend is down

RC Backend went down.

Resolved · 11 May at 05:04pm EDT
Maintenance

Testing rc modifications for Efiia deployment

A minor deployment tweak is needed in the Efiia ECS deployment. They're using the rc build, so I'm testing it on the rc site. :)

Completed · 11 May at 04:51pm EDT
May 04, 2022
Downtime

Staging Backend, Staging Patient Frontend, and 1 other service are down

Stagin Backend, Staging Patient Frontend, and Staging Provider Frontend went down.

Resolved · 4 May at 10:51am EDT
May 01, 2022
Downtime

viimed.com is down

viimed.com went down.

Resolved · 1 May at 12:00pm EDT